Frequently Asked Questions

These are the answers to the most commonly asked questions we get about our cleaning services.
Simply click on a question to reveal the answer.

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Aussie Cleaning Mates provides professional cleaning services across Perth CBD and Inner Suburbs, Western Australia, covering neighborhoods such as East Perth, West Perth, Northbridge, South Perth, Subiaco, West Leederville, Victoria Park, and surrounding areas.

  • Yes — we are fully covered by a $20,000,000 public liability insurance policy, and all our team members are protected by appropriate workers’ compensation insurance. This ensures complete peace of mind for you and your property at all times.

  • Every clean is fully equipped by us, with fresh microfibre cloths and mop heads used each time. We invest in premium supplies and meticulous processes to ensure your property receives uncompromising care and attention to detail.
    Aussie Cleaning Mates

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

  • All of our cleaners undergo extensive background checks and are required to provide up-to-date police clearance certificates.

  • We use an environmentally-friendly eucalyptus-based cleaning agent on all types of floors.